How Can Personalization Shape Social Action in Cultural Spaces?

Authors: Elena Not and Daniela Petrelli

Date: 2013

In: Proceedings of the Workshop on Experiencing Interactivity in Public Spaces (EIPS), held in conjunction with CHI’13 in Paris, France, 28 April, 2013.

Abstract: Museums and other cultural heritage spaces are social. Personalization, while accommodating diversity, tends to isolate because it focuses on the content delivered more than the sensorial experience of being […]

Abstract: Museums and other cultural heritage spaces are social. Personalization, while accommodating diversity, tends to isolate because it focuses on the content delivered more than the sensorial experience of being in a place with others. We deconstruct the concept of personalization separating the content from the context to introduce social engagement through tangible interaction. We discuss the implications of designing for social interaction in cultural heritage, namely: shaping the stories, the interaction and the ethics involved.

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